Last Updated: July 30, 2026

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, place an order, request our services, or otherwise interact with us.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website and services, we may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Country of residence
• Any other information you voluntarily provide to us

Order and Service Information

• Products or services requested
• Order details and history
• Shipping preferences
• Payment status
• Communications related to your orders, inquiries, or service requests

Property Service Information

If you request property-related services in Iran, we may collect information necessary to provide those services, including property addresses, service requirements, documents, and related communications.

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Pages visited
• Time spent on the website
• Referral sources

2. How We Use Your Information

We may use your personal information for the following purposes:

• Processing and managing your orders.
• Purchasing products from Iran on your behalf.
• Arranging packaging and international shipping.
• Providing requested services.
• Communicating with you regarding your orders, inquiries, and service requests.
• Improving our website, services, and customer experience.
• Preventing fraud, misuse, and unauthorized activities.
• Complying with applicable legal and regulatory requirements.

3. Shopify Platform

Our online store is built and operated using Shopify.

Shopify provides the e-commerce platform that allows us to offer our products and services online. Information provided during browsing, checkout, and order processing may be processed and securely stored through Shopify’s systems.

For more information about how Shopify handles personal information, please refer to Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

4. Payment Information

We do not store your payment card details or sensitive financial information.

Payments are processed through secure third-party payment providers. Your payment information is handled directly by these providers according to their own privacy policies and security practices.

5. Shipping and Logistics Providers

To complete your orders and arrange international shipments, we may share necessary information with shipping companies, courier services, logistics providers, customs agents, or other service partners.

Information shared may include:

• Customer name
• Delivery address
• Phone number
• Shipment details
• Customs-related information where required

We only share information necessary to complete the requested service.

6. Third-Party Service Providers

We may use trusted third-party service providers to support our business operations, including:

• Payment processing services
• Shipping and logistics providers
• Website hosting services
• Customer support tools
• Fraud prevention services
• Analytics providers
• Email communication services

These providers may access your information only as necessary to perform services on our behalf and are required to handle your information appropriately.

7. Analytics, Marketing, and Third-Party Technologies

We may use third-party technologies and services now or in the future to improve website performance, understand user behavior, enhance customer experience, and support communication or marketing activities.

These technologies may include, but are not limited to:

• Website analytics tools
• Advertising platforms
• Customer relationship management systems
• Email marketing services
• Other similar technologies

Such services may collect information including website usage data, device information, browsing activity, and interactions with our website.

Any use of these technologies will be conducted in accordance with applicable privacy laws and the privacy policies of the relevant third-party providers.

We reserve the right to update our use of third-party technologies as our website and business operations develop.

8. Cookies

Our website uses cookies and similar technologies to improve functionality and provide a better user experience.

Cookies may be used to:

• Maintain shopping cart functionality.
• Remember user preferences.
• Improve website performance.
• Analyze website traffic.
• Support personalized experiences.

You may disable cookies through your browser settings; however, some website features may not function properly.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.
• Complete transactions.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your country of residence and applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request a copy of your stored personal data.
• Object to certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the contact information provided on our website.

12. International Data Transfers

Because our customers may be located in different countries, your personal information may be processed or transferred internationally.

We take reasonable measures to ensure that your personal information remains protected when transferred across borders.

13. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to remove such information.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website.

Your continued use of our website and services after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information available on our website.